What is LockboxOnline_sm Unbankables?
LockboxOnline_sm Unbankables is an automated, Web-based exceptions processing enhancement to LockboxOnline that enables you and your customers to improve your accounts receivable efficiency. Users receive e-mail notifications and make same-day online decisions about their unbankable items (e.g., questionable payees, stale-dated items). When a decision is made to process a transaction, Fiserv completes processing by the end of the next business day.

How does LockboxOnline_sm Unbankables work?

	Fiserv picks up the mail and begins normal processing. Processors identify unbankable transactions and scan the exception items. Our system pulls in the identifying data and images, and pre-designated users receive an e-mail notifying them that an unbankable has been received.
	Users access My Unbankables in LockboxOnline. A summary screen of their outstanding unbankables appears. Users drill down to a Detail screen or to a screen displaying images of their unbankables, make decisions to Process or Return the items, and type in specific instructions. A history of the users' decisions is displayed on LockboxOnline until the expiration deadline - 12 midnight CT on Day 3.
	Users have until this expiration deadline to make decisions; processing is completed the next business day. However, if no decision is made by the expiration deadline, the item will be returned unprocessed. Images of items that are subsequently deposited are available via LockboxOnline.

What are the benefits of LockboxOnline_sm Unbankables?
You or your customers can leverage the power of the Internet to enable faster resolution of exceptions. As a result, receivables cycles may be shortened, cash flow improved, and costs reduced. Since payments can be researched on the same day they are processed, customer service may be enhanced through faster access to payment information.

What makes us different?
RemitStream LockboxOnline_sm Unbankables enables our users to:

	Process receivables more quickly and efficiently
	View exceptions a full-day earlier and no longer lose a day in returning items for processing
	Receive proactive e-mail notifications about unbankable items and interactively review the exceptions on an intra-day basis
	Access images of unbankable checks and remittance documents for a specific lockbox to make decisions to process or return the items
	Reduce administrative costs from handling exceptions manually
	Receive information faster to improve cash application, credit review and customer service processes
	Create a paperless work environment
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