Fiserv partners with financial institutions to offer you and your customers customized remittance processing solutions: wholesale, image, wholetail and retail lockbox services as well as SmartBox, property management and healthcare remittance processing. These services are all private-labeled so that your customers see only your logo and brand name, not ours.



High-dollar check payments from businesses to your customers are efficiently collected, processed, and applied to the bank accounts you designate. Processing can be customized using our in-house staff of technology specialists.


High-quality black-and-white check and multi-color document images are produced on our leading-edge equipment and archived. Images are available same day on the Internet or via an image transmission or CD-ROM/DVD for automatic accounts reconciliation.


Consumer payments to your corporate customers, which have lower average dollar amounts than wholesale payments, are collected, processed, and applied quickly and accurately to the bank accounts you designate. The scannable coupons that accompany 90 percent of retail payments allow us to process in a high-speed environment and improve processing accuracy.
If your needs are somewhere between wholesale and retail lockbox processing, we offer a customized mix of wholesale and retail lockbox services called wholetail lockbox. With a typical wholetail lockbox service, about 30 to 60 percent of your customers’ coupons can be processed automatically. Our service uses imaging and Optical Character Recognition (OCR) technology to reduce manual intervention as much as possible.
Intra-day lockbox account activity, including check and remittance document images, can be viewed through your web browser. Images are available online for up to seven years through our Long-Term Image Archive. Exception items may be viewed and decisioned online via LockboxOnline Unbankables.


Our enhanced accounts receivable management system is designed to facilitate cash application through a receivables matching process in which we become your backroom processing operation.
Healthcare providers may streamline their revenue cycle management through our all payer solutions: Automated Explanation of Benefits and Electronic Remittance Advice processing integrated with denials and exceptions management and secondary billing services.
This lockbox service helps property management companies automate assessment collection.

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