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 What is our Image Lockbox service?
Document Imaging
RemitStream Solutions provides your customers with electronic images of all the checks, envelopes, and other remittance documents processed for them in our lockbox operations. Your customers, who no longer need to receive a traditional paper remittance package, can now work in a paperless environment. They can view black-and-white check images and color remittance-document images on the same day that their checks are processed.
Image Archive
RemitStream Solutions also has an image archive for all payment and remittance document processing platforms, including:
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Wholesale Lockbox |
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SmartBox |
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Retail Lockbox |
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Wholetail Lockbox |
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Image Lockbox |
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How does Image Lockbox work?
Document Imaging
An image lockbox is processed the same as a Wholesale Lockbox. Images can be delivered same-day on the Internet or a CD-ROM (daily, weekly, or monthly) or sent via an image transmission directly to your customers' back-office operation. We work with you to determine the best imaging option to facilitate your customers' payment research and customer service needs.
Image Archive
The archive stores images of checks and remittance documents for a period of 90 days. Data entry information is also listed. Within two hours of processing, the images are accessible with a web browser from a PC and can be viewed and printed. The need for paper handling and storage is reduced.
What are the benefits of Image Lockbox?
Image Lockbox customers spend less time looking for copies of checks and remittance documents and more time running their businesses. With online access to images and an image archive, your customers have a convenient, fast, and reliable way to store and research payment information. They can reduce their storage costs and improve cash application, exception processing, customer service, and credit research.
What makes us different?
RemitStream Solutions is committed to state-of-the art lockbox processing. We have installed the latest imaging technology and employ a dedicated IT staff, who can build new technology solutions to help you compete more successfully. In using Image Lockbox, you or your customers can create a paperless work environment where you focus on more pressing issues than moving paper.
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